Contact Us
Have questions or need assistance? Our team is here to help you with any inquiries about our tutoring services.
Get in Touch
Contact Information
Phone
Address
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Our Support Team
Sarah Thompson
Customer Support Lead
James Davis
Technical Support
Maria Lopez
Tutor Relations
Frequently Asked Questions
How do I schedule a tutoring session?
You can schedule a tutoring session by logging into your account, browsing available tutors, and selecting an available time slot that works for you. Once confirmed, you'll receive a notification with session details.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers. Payment is processed securely through our platform at the time of booking.
How do I become a tutor on your platform?
To become a tutor, you need to create an account, complete your profile with qualifications and expertise, pass our verification process, and set up your availability calendar. Our team will review your application within 3-5 business days.
What if I need to cancel a session?
You can cancel a session up to 24 hours before the scheduled time for a full refund. Cancellations made less than 24 hours in advance may be subject to a cancellation fee. Emergency situations are handled on a case-by-case basis.