Have questions or need assistance? Our team is here to help you with any inquiries about our tutoring services.
geniustutors12@gmail.com
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Sarah Thompson
Customer Support Lead
James Davis
Technical Support
Maria Lopez
Tutor Relations
You can schedule a tutoring session by logging into your account, browsing available tutors, and selecting an available time slot that works for you. Once confirmed, you'll receive a notification with session details.
We accept all major credit cards, PayPal, and bank transfers. Payment is processed securely through our platform at the time of booking.
To become a tutor, you need to create an account, complete your profile with qualifications and expertise, pass our verification process, and set up your availability calendar. Our team will review your application within 3-5 business days.
You can cancel a session up to 24 hours before the scheduled time for a full refund. Cancellations made less than 24 hours in advance may be subject to a cancellation fee. Emergency situations are handled on a case-by-case basis.